Project Coordinator/Business Analyst (Information Systems Analyst II, Opt. A)

Position Overview

The Department of Innovation & Technology (DoIT) is seeking a highly skilled and organized individual to serve as a Project Coordinator/Business Analyst in the Business Alignment Section of the Department of Innovation & Technology (DoIT). In this role, you will perform complex professional and advisory assessment and analysis to provide business process re-engineering and transformation services for highly complex enterprise-wide applications. Additionally, you will write user stories, use cases, and program specifications. This position serves as a project team coordinator on complex projects and analyzes and recommends new procedures and techniques to improve requirements gathering, articulation, process and data modeling, testing and documentation process.
If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as the Project Coordinator/Business Analyst performing complex professional and advisory assessments and analysis to provide business process re-engineering and transformation services for highly complex enterprise-wide applications in the Business Alignment Section of the Department of Innovation & Technology (DoIT).
• Participates in design, testing, training, knowledge transfer, system tuning, and system implementation to translate and track results of business analysis through entire System Development Life Cycle (SDLC) and to ensure requirements traceability throughout software development.
• Serves as a project team coordinator on complex projects determining and coordinating project components such as project scheduling and assignments.
• Develops, analyzes, and recommends new procedures and techniques to improve requirements gathering and/or requirements management, articulation, process and data modeling, testing, and documentation process.
• Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to four (4) years college with course work in computer science or directly related fields.
• Requires three (3) years of professional experience in Application Services or a related Information Technology field.

Specialized Skills

• Requires three (3) years of professional experience as Business Analyst and/or project coordinator conducting business discovery sessions, capturing user journey, business scenario, process mapping, business process re-engineering, business analysis, requirements gathering for highly complex enterprise-wide initiatives and producing respective business artifacts.
• Requires two (2) years of experience working within the System Development Life Cycle (SDLC) using both Waterfall and Agile methodologies, with a demonstrated ability to select the appropriate methodology for enterprise-wide projects or programs.
• Requires one (1) year of professional experience conducting process analysis, design, modeling, reengineering, and process visualization with a demonstrated ability to assess, optimize, and document workflows to enhance operational efficiency.
• Requires two (2) years of professional experience in gathering, analyzing, and managing business and system requirements ensuring alignment with project objectives and stakeholder needs.

Preferred Qualifications

• Three (3) years of professional experience as Business Analyst and/or project coordinator conducting business discovery sessions, capturing user journey, business scenario, process mapping, business process re-engineering, business analysis, requirements gathering for highly complex enterprise-wide initiatives and producing respective business artifacts.
• Two (2) years of experience working within the System Development Life Cycle (SDLC) using both Waterfall and Agile methodologies, with a demonstrated ability to select the appropriate methodology for enterprise-wide projects or programs.
• One (1) year of professional experience conducting process analysis, design, modeling, reengineering, and process visualization with a demonstrated ability to assess, optimize, and document workflows to enhance operational efficiency.
• Two (2) years of professional experience in gathering, analyzing, and managing business and system requirements ensuring alignment with project objectives and stakeholder needs.
• Two (2) years of professional experience using project management and collaboration tools such as MS PowerPoint, MS Visio, MS Project, MS Teams, Azure DevOps, or similar platforms to support project planning, documentation, and workflow management.
• Developed verbal and written communication skills to effectively convey technical concepts to non-technical stakeholders, ensuring clarity and alignment in business analysis and system development.
• Ability to facilitate a shared understanding of project scope, challenges, and solutions among stakeholders, ensuring alignment and clarity throughout the development process.
• Ability to translate business use cases into clear and comprehensive business, functional, technical, regression, performance, and user experience requirements to support effective system design and development.
• Ability collaborate and negotiate with business and technical stakeholders to assess, refine, and align on optimal solutions that meet project and organizational objectives.
• Ability to coordinate a multi-level team on complex projects, ensuring seamless collaboration, task alignment, and successful project execution.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, and any other required equipment or devices.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to work outside of normal business hours to meet deadlines.
• Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
• Requires the ability to travel in performance of duties.

The conditions of employment listed are incorporated and/or related to any duties included in the position description.

About the Agency

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.