Project Coordinator

We're searching for a Project Coordinator to provide support to our growing project management TEAM. You’ll be responsible for responding to all customer questions in a friendly and timely manner, implementing office standards to streamline our processes, inputting accurate information into our systems, and scheduling appointments.

Applicants should be extremely thorough, possess excellent communication skills, and have a background in customer service.

We are building our Team based on our Core Values:

• Trustworthy - Be consistently dependable
• Empathy - Show people we care; be humble & kind
• Always - Communicate, listen, and look for ways to improve
• Make It Happen - Go above and beyond

We are a drug-free company.

Benefits for full-time Project Coordinator:

• Paid Time Off
• Paid Holidays after 90 days
• Concraft Apparel provided
• Profit sharing*
• 3% contribution to 401(k)
• Health, dental, vision, and life insurance are available after 60 days
• Life insurance is provided after 60 days (at no cost to you)
• Option to purchase additional life insurance
• Sam's Club membership
• AFLAC
• Off-site team-building events
• Summer BBQ's
• Opportunity for growth
• Work with an experienced team of professionals

Must meet established company goals

401(k) eligible after one year of employment

• Act as a point of contact for our customers who have questions and respond in a timely manner
• Provide support to the Project Managers to keep the job running on time and on budget
• Document all communication about the project to the appropriate stakeholders and input it into the system on a daily basis
• Enter projects in multiple database programs to monitor workflow
• Coordinate appointments for estimates and client meetings
• Execute compliance tasks in project management systems
• Audit projects to ensure all required and accurate information is collected and uploaded
• Confirm that project photos are properly titled, described, and uploaded in real-time
• Prepare necessary project-related documents, i.e. work authorizations, contracts, change orders
• Provide support to team members as needed to meet the needs of the client
• Warm Calls – maintain constant communication with clients to ensure their needs and satisfaction are met

• Experience with Xactimate, DASH, or Encircle is a plus
• Ability to maintain self-control and adapt to unanticipated circumstances or stressful situations
• Ability to define problems and exercise sound judgment in response to a variety of situations
• Ability to maintain regular attendance and adhere to the standard work schedule
• Manage the calendars for multiple Project Managers and Estimators
• We are a drug-free company